About the Role
Job Description:
The position of Detention Support Officer is an entry-level position with an emphasis on clerical and support duties at the Oklahoma County Detention Center. A Detention Support Officer assists in the around-the-clock operation of the Oklahoma County Detention Center in accordance with the established procedures and requirements outlined in federal/state laws, the Oklahoma County Criminal Justice Authority, and the Oklahoma Department of Health regulations and guidelines. Detention Support Officers must complete authorized jail training programs to perform their duties. The training program is designed to ensure proper monitoring and provide effective instruction throughout the new recruit’s training in accordance with federal and state laws. Detention Support Officers are trained in many other areas pertaining to their work environment, safety and security, and job-related duties. Detention Support Officers may be assigned to various posts within the detention center, to include Intake / Discharge, Central Control / Camera Operations, Front Desk, Resident Property, Resident Trust, or assigned as Resident Housing Monitors.
Detention Support Officer: Clerk / Housing Monitor
Duty examples are but not limited to:
• Record Keeping: Maintain and update records of residents, ensuring accuracy and confidentiality
• Data Entry: Input information into databases and spreadsheets related to residents’ profiles, legal cases, and other relevant data
• Documentation: Prepare and process various documents, including court orders, release forms, and incident reports
• Communication: Correspond with legal authorities, law enforcement, and other relevant parties to facilitate information exchange
• Clerical Support: Provide general clerical support such as answering phones, responding to inquiries, and managing office supplies
• Compliance: Ensure compliance with all relevant laws, regulations, and facility policies
• Court Liaison: Assist in coordinating resident court appearances, including scheduling, transportation, and documentation
• Confidentiality: Handle sensitive information with discretion and maintain confidentiality
• Observe residents’ behavior during meal pass, commissary, medication pass, and clothing change out
• Document visual sight checks conducted at cell doors by detention staff
• Call sight checks in to camera operations
• Call central control for emergency assistance when needed
• Submit recreation time out report
• Document tier, cell(s) that came out for recreation
• Document in razor logbook, residents requesting razors, i.e., name, time, and cell number
• Look up basic information for residents
• Document description of the food served to residents and the food temperature in the logbooks
• Document all traffic entering and exiting each pod including residents leaving and returning from work duties
• Document residents’ housing reassignment, new residents, residents’ releases, mail passed out, and residents taken out of pod for court, arraignments, and criminal interviews
• Monitor suicidal residents’ activity
• Document in logbooks sight checks for suicidal residents withing 15-minute increments
• Fill out suicidal residents’ behavior on 15-minute observation sheets
• Fill out resident daily activity log for special housing residents
• File incidental reports as needed
• Keep pod offices clean and remove paperwork and trash at the end of each shift
• Assist Detention Officers as needed with basic, daily functions
Requirements
Minimum Qualifications Required
Must be 18 years of age
A high school diploma or equivalent
Must have a valid driver’s license
Complete/pass a background check and drug screening
Complete 5 week detention academy training (academics and physical training i.e. defensive tactics, OC spray, etc.)
No felony conviction
Ability to work in a loud and sometimes chaotic environment
Available to work days, nights, weekends, holidays, or other special shifts
Stand or sit for extended periods
Lift, squat, bend, and climb stairs
Strong organizational and multitasking skills
Proficient in data entry and use of relevant software applications
Excellent communication skills, both written and verbal
Ability to work under pressure and handle sensitive situations with professionalism
About the Company
Now hiring full-time Detention Support Officers for the Oklahoma County Detention Center. Compensation package includes salary, benefits, and training.
A supportive environment where employee growth is promoted.
Being part of a team of hardworking supportive correctional professionals.
Job details
Pay
$39,886.44 annual pay
All staff will get up to $500.00 quarterly bonuses
Recruitment bonus - $2500, 50% payable at 1 year, 50% payable at 2 year - not contingent on good performance and attendance. Retroactive to January 1, 2024. For new employee only - not a referral bonus.
Longevity - $300 each year of service at anniversary up to $1500 (5 years of service) - not contingent on performance (if they're a problem, it's on us for retaining them)
Meal Employee Program.
Up to $500 performance bonus each quarter. Performance goals set by administration for each quarter. May be awarded based on a variety of requirements including attendance, goal attainment, etc.
Job type
Full-Time
Shift and schedule
The position involves working an 8-hour shift
Facility operates 7 days per week / 365 days per year
• Day shift
• Mid shift
• Overnight shift
• Overtime available!